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information.
    Thank you again for contacting us. Our Product Information Line toll free number is: 1–800–632–6900.
    Sincerely,

    Ellen Griffin
Consumer Response Representative
Ref. # 7425884

    Full text of the above letter to follow.

    1413 1/2 Kenneth Rd. #193
Glendale, CA 91201
    Customer Service
Harriet Carter Gifts,
425 Stump Road,
North Wales, PA. 19454.
    Jul 14, 2009
    Dear Harriet Carter Gifts,
    I want to order a product from you. My ELECTRONIC NOSE BLOWING MACHINE blew out. My neighbor attacked it. He listened to it all night and then at 3 in the morning came after it with a machete. He became viscious with it. I think it over-blew. It was supposed to blow its nose 12 times during the night, every 40 minutes. It reversed and blew its nose 40 times in 12 minutes. He then jumped over the fence and attacked it. I need a new one.
    Can I order another nose blowing machine from you? Thank you, Harriet Carter, for being a company that carries these products. We all need assistance.
    Is Shelly there?
    Sincerely,

    Full text of the above letter to follow.

    PLEASE EXCUSE OUR INFORMALITY .
    By using this note we are able to give you an immediate answer. We feel this is more important than sending a formal reply which could take several days.
    7/23/09
    Thank you for your inquiry. I am sending information about the Neti Pat. It is not electronic though.
    Thank you.
    Harriet Carter Gifts
Customer Service Dept.
425 Stump Road
North Wales, PA 19454
    NETI POT INSTRUCTIONS
    1. Mix saline solution using 8 ounces WARM water and a heaping 1/4 tsp. finely ground non-iodized salt, or 1/2 tsp coarsely ground salt. Fill the neti pot with the solution.
    2. Tilt your head to one side and gently insert the spout of the neti pot into the upper nostril creating a seal between the neti pot and nostril. If the water drains into your mouth, keep you chin tucked down slightly. RELAX. If you are calm, the water flows right through. If you are tense, the water won’t flow. Stay relaxed and breathe through your mouth. The saline solution should flow through the nose on its own. There is no forcing it.
    3. Raise the neti pot slowly to develop a steady flow of saline solution through the upper nostril and out the lower nostril.
    4. KEEP BREATHING THROUGH YOUR MOUTH.
    5. When done, exhale firmly several times to clear the nasal passages.
    6. Mix another batch of saline solution, tilt your head to the other side, and repeat the process.
    7. When finished, rinse neti pot with clear warm water and dry inside and out.
    The neti pot is plastic and made in China.
    PPRDirect, Inc.
Brooklyn, NY 11232
    C9631 - NETI POT
    Catalog: 39 Page: 066
    $7.98
    Stop nasal congestion fast for easy breathing all day, all night! 100% all natural Neti Pot nasal cleaner unblocks clogged sinuses caused by colds, flu, allergy and chronic sinusitis. Centuries-old Indian treatment uses salt and warm water inside the “genie-like” lamp to irrigate each nasal passage for immediate, long-lasting relief. Eases the effects of pollen, dust, pollution and other irritants simply and easily. 7 1/2 L.

    Full text of the above letter to follow.

    1413 1/2 Kenneth Rd. #193
Glendale, CA 91201
    Customer Service
Harriet Carter Gifts,
425 Stump Road,
North Wales, PA. 19454.
    Aug 3, 2009
    Dear Harriet Carter
    Thank you for answering me regarding my Electronic Nose Blowing Machine. When I wrote you in July and told you my neighbor ruined my nose blowing machine by trashing it you were kind enough to suggest another type of nose machine. This one had the picture of the woman with the fireplace squeezer in her nostril. It worked! Thank you Harriet Carter!
    Now I am looking for an ELECTRONIC THROAT CLEARING MACHINE. For snoring. Something with some sort of attachment that helps with the snore symptoms in your throat. Can you help?
    Also. Do you have Stain Sleep Caps as I have heard? I look forward to continuing to do business with you, a company that helps its customers with their