the backyard, and a heavy steel front door. While Iâm busy identifying the telltale signs, I thud into a man on the sidewalk.
âWatch it!â I frown as my bag slides off my shoulder. Binders and textbooks fall out, pages flapping like clipped wings.
âIâm so sorry.â The guy leaps to retrieve my books. Heâs Dadâs age but more clean-cut, with trim fingernails like heâs had a manicure.
I squat down to help, feeling I was a little tough on him. âItâs all right. I wasnât watching where I was going.â
He hands over my books. âNeither was I.â His smile seems sincere.
Mr. Manicure saunters away as I shove everything back into my bag. Then I head up the walk, push the buzzer on the intercom and stare at the camera mounted above the door, wondering if I should wave or say my name. Before I can decide, the door clicks open. Itâs unnerving to walk inside and hear the door clank shut behind me like itâs a jail rather than a safe place. Itâs not these women and kids who need to be locked up.
In the tiny office by the front door, I meet up with Peggy, the director of child care. We met at my interview, when she bombarded me with questions, including why did you shave your head? Now she gives me another visual once-over, as if she needs to be reassured Iâm good enough. When her eyes land on my shaved head, she purses her lips, which emphasizes the tiny wrinkles around her mouth.
âThis is where youâll sign in and out.â She points to a clipboard on her desk and reviews the rules with me. âDonât reveal the shelterâs location. No photos of the residents. Think of Haven as their home, not a workplace. Any information shared with you about the residents is confidential. Of course, you wonât have access to case histories, but our child and youth workers may discuss certain details, if needed.â Peggy is all prickles and edges, and I canât help wondering if she ever relaxes.
Iâm relieved when she assigns a volunteer named Salvador, who looks about my age, to show me around.
Salvador, who tells me to call him Sal, has dark brown hair, bronze eyes and tan skin. Heâs tall and thin with arms that hang slack at his sides, as if he doesnât know what to do with them. He walks down the hall with an easygoing lope, leaning backward so that his feet reach the stairs before the rest of him.
We start with the cafeteria-style kitchen in the basement. Sheerma, a tiny woman with a friendly smile and a colorful hijab, is tossing a salad that would be large enough to satisfy even Joel.
âThe food is for the residents only, although you can buy a meal if thereâs extra,â Sal says.
Next, he shows me the mothersâ program room on the main floor behind the tiny office.
âMost of the moms are out at work or school right now,â he says. âBut thereâs group therapy here in the evenings and on weekends. Itâs also used for classes like yoga, and a hairdresser comes once a month.â Salâs warm eyes remind me of a beagleâsâcalm and kind.
The residentsâ rooms take up the rest of the main floor and the top floor. In the hall on the second floor, we meet a skittish woman with a black eye, which sheâs attempted to hide with makeup. She doesnât return my smile.
I peer into the only residentsâ room thatâs open as we pass, and Iâm shocked by how bare it is. There are bunk beds, one dresser and a lone teddy bear face down in the middle of the floor.
âWhy is it so bare?â I ask.
âThey probably had to leave home quickly,â Sal says. âGet out before they got hurt.â
I stiffen, my eyes landing on the abandoned bear. âHow do you know so much about this place?â
âI used to live here.â
âYou what?â Then I get it. He wasnât a volunteer when he lived here. âIâm sorry,â