The entrance sat largely shielded behind a cluster of statuesque maples on a quiet street four blocks from Lake Champlain in a neighborhood in the city everyone called the Old North End. It was one of the small sections in Burlington that looked tired and felt just a little bit dangerous—though, in truth, there were places all across Vermont that seemed dangerous to Laurel that struck most people as harmless. The houses were all in desperate need of a fresh coat of paint, the front porches invariably were collapsing, and almost without exception the eighty- and ninety-year-old structures had been transformed from single-family homes into apartments. But Laurel knew in her heart that it was a safe neighborhood. If it weren’t, she wouldn’t have worked there after her experience in Underhill.
The official name of the organization was the Burlington Emergency Dwelling and Shelter—or BEDS. The acronym was designed for publicity (which the group received in abundance) and fund-raising (which, despite all that publicity, was an ongoing struggle). When Laurel first started volunteering there when she was in college, she liked to read picture books and short novels by Barbara Park and Beverly Cleary to the small children (and, unfortunately, there were always small children) who were living in the special section of the shelter for families. At twenty and twenty-one, she didn’t believe there was much else she could do to help out other than read aloud. Most days, she found three or four mothers and three times that many children residing there. She never once saw a dad. The single adults were in a separate section of the building with a different entrance and massive doors separating the two worlds. There was a large wing for single men and a smaller one for single women. The shelter had twenty-eight beds in fourteen bunks for the men, and twelve beds in six bunks for the women. This wasn’t sexism: There were considerably more homeless single men than there were single women.
The children in the family section where she volunteered always seemed to have runny noses, and so Laurel always seemed to have a runny nose. Her boyfriend her junior year in college, a professor at the medical school twenty-one years her senior, told her there were about 250 different cold germs, and you could only catch each one a single time in your life. If that were true, she responded, then she would never again have another cold as long as she lived. For a time she tried to keep the sniffles at bay with echinacea and antibacterial hand gel, but ethyl alcohol and perfume were no match for the melting glaciers that ran from the noses of suddenly homeless five-year-old girls—especially when those girls were climbing all over her lap and burrowing into her neck and her chest like small, blind kittens in search of a nipple. She knew even then how deeply glamorous she seemed to them: She wasn’t much younger than their mothers, sometimes a mere three or four years. But unlike those other women she was going to college, and she was neither frazzled to the point that she would lash out at them with the back of her hand nor so depressed that she was incapable of rising from one of the shelter’s moldy couches to get them a Kleenex.
Occasionally, she would bring one of her cameras and take their pictures. The children all knew just enough about computers and photography to be disappointed when she wouldn’t arrive with her digital camera, because they presumed when she started snapping away that they would get to see instantly what the pictures would look like. Consequently, sometimes Laurel would bring her digital for no other purpose than to entertain them. They would have casual modeling sessions, and then she would hook the Sony Cyber-shot up to the computer in the shelter manager’s closet of an office and print out the pictures.
The next week the family might be gone, but the images would still be taped to the windows and the