in question, they found a seemingly helpless person lying on the ground, coughing and moaning with his eyes closed. There was no way to enter the building without noticing this person, apparently in the greatest of need. How did the theology students react? Only sixteen of forty subjects tried to help; the rest hurried on past the sufferer in order to keep their appointment. Even more confusingly, post-experiment interviews suggested that many of the subjects who had not helped claimed not even to have noticed that a fellow human being was in distress, despite practically stumbling over him. 30
The experiment shows that people have to perceive before they can act. When we work toward a goal with extreme concentration, we simply shut out things unrelated to that goal. Focus of this sort does not admitmoral questioning. It is the product of a necessary and almost always functioning economy of action that seeks to avoid what is nonessential. There is a vast gap between what people believe about their own moral values, convictions, and commitments and their actual behavior. In concretesituationsthat demand decisions and action, the decisive factors rarely have much to do with ethical considerations and moral tenets. What matters is the achievement of a goal or the fulfillment of a task. The central question is what is the best and most efficient way to get things done. The theology students were not primarily concerned with the ethos of helping out one’s fellow man, but with the speed they were supposed to keep up to fulfill a task. The inventors of theGood Samaritan experiment, the psychologistsJohn Darley andC. Daniel Batson, concluded that people who were not in a hurry would likely stop and try to offer assistance. Those in a hurry,on the other hand, would continue to hurry even if the task was to deliver a speech on the parable of the Good Samaritan. 31
Asituationitself seems to have much more influence on what people do than thepersonal characteristics that get them into a certain situation. That conclusion is supported by the established fact that in the Third Reich, people didn’t need to beanti-Semitic to murder Jews or otherwise altruistic to rescue them. In both cases, it was enough for people to find themselves in a social situation in which one or the other course of action seemed called for. Once a given decision has been made, though, subsequent ones follow the path previously trodden. If an individual had taken part in one mass execution, the probability rose that he would participate in a second or third one. The same was true for people who offered assistance.
P ERSONAL D ISPOSITIONS
Of course, not everything people perceive and do can be reduced to external references. It goes without saying that different individuals bring various tendencies of perception, socialinterpretiveparadigms, age-specific experiences, and special talents, weaknesses, and personal preferences with them into situations that call for interpretation and response. With this in mind, social situations always represent temporary structures that can be used and expanded with various degrees of freedom. A lot depends on the individual. It is certain that the grotesquely simplified relations of power in concentration camps or during the mass executions tended to appeal to violently inclined members of the SS, the reservepolice corps, and Wehrmacht soldiers, offering them an opportunity to live out their sadistic desires, while calling forth repulsion in more sensitive, nonviolent people. It makes a big difference what sort of personality structure is confronted with what sort of situation. At the same time, though, we should not overestimate the significance of personal difference. As the Holocaust and the Nazi war of annihilation show, the vast majority of civilians, as well as soldiers, SS men, and police officers, behaved in discriminatory, violent, and inhumane fashion if the situation at hand seemed to encourage and promote such