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149; duties 36, 51, 132, 136–7, 139, 163, 190, 231–2; entertainments 27, 51–2, 82–8, 110–11; health 23, 29, 44–50; hours 2, 3, 18, 25, 27, 28, 34, 41–50, 55, 83, 88, 96, 97, 99–100, 107, 109, 110, 139, 147, 152, 158, 176, 217; part-time 196, 216, 217, 218; rules and penalties 24, 35, 37–9, 41, 45, 46, 50, 58, 93, 97, 99, 108, 139, 196; social clubs 27, 36, 110, 164–5; training 29, 111, 139, 150, 152, 175–6, 190, 211; wages 23–4, 38, 39, 47, 49, 50–1, 53, 55, 56, 57, 65, 81, 98, 101–2, 104, 108, 112–18, 139, 145–6, 147, 148, 152, 156, 157, 158– 61, 168–9, 172–3, 176, 184, 204, 216, 217, 218–19, 222, 225, 232; working conditions 2, 3, 18, 20, 34, 38–41, 42, 44–8, 50, 83, 85, 93–100, 106–10, 114, 115, 147, 152, 157–8, 162, 167, 168, 175
see also
‘living-in’
    The Shop Girl
(musical comedy) 89
    Shop Girls
(Applin) 84–5
    Shop Hours Act, 1886 49, 50
    Shop Hours League 46
    Shop Hours Regulation Bill, 1873 43–4, 46
    shop-lifting 74–5, 175
    ‘shop locally’ 230
    shopocracy 23, 24, 81, 97, 117, 170
    shop owners, female 177
    shopping: co-operative movement and
see
co-operative movement; democratisation of 169–70; elevation of female customer 65–7; formality of experience 170, 172, 204; late-night 42; link between sex and 56; nineteenth-century experience of 4–5; overseas influence on British 15, 69–71, 72, 80, 127, 129–33, 134, 138–9, 141, 144, 167, 173, 176, 189, 195, 204, 206, 209, 229; philosophy of 73–4; shopping centres and 229–32; suffragism and
see
suffragism; unpleasant experience of 8–9; war and
see
First World War
and
Second World War, 229
see also individual store names
    shopping malls 229
    Shops Bill, 1904 109
    shopwalkers and floorwalkers 35, 38, 83, 100, 132, 136, 137–8, 159, 174
    Sketch
79
    Skippon, John 7
    Smiles, Samuel 104–5
    Smith, Madeline 209
    Smith, Paul 211
    Smith, Samuel 5
    Snowden, Philip 113
    Social Notes
51–2
    Social Twitters
51
    Society for Promoting the Employment of Women 12–14, 43–4, 48
    Solomon, Flora 165–6, 167–8, 172, 173, 174–5, 176
    Spanish Civil War, 1936–9 179–80
    Sparks
176
    Spectator, The
44
    Spencer, Tom 166
    spending, post-war 215
    Spurling, Hall 198
    St Helens Traders’ Defence Association 105
    St Helier, Jersey 183–4, 194–5, 199–200
    Steer, George 179–80
    Stephen, John 206
    Stirling, Bobbie 159
    Stoddart’s drapery store, Witney, Oxfordshire 3
    ‘The Store’ 103
    Store Management
170
    street-sellers 68
    strikes 99, 108–9, 117, 118, 124, 155, 157–60, 168, 218–19
    Sufffrage Annual Who’s Who
119
    Suffragette, The
(play) 119
    Suffragette, The
(magazine) 119
    suffragism 118–25
    Sunderland 107–8
    Sunderland Co-op Society 107–8
    Sunlight soap 134
    Sutherst, Thomas 46–7, 49;
Death and Disease behind the Counter
46–7
    Sutherland, Lucy Christiana (Lucile) 79–81
    Swan & Edgar 119, 122, 228
    sweated trades 113, 115
    Tait, William 55;
An Inquiry into the Extent, Causes and Consequences of Prostitution in Edinburgh
56
    Tatler
207
    Taylor, Doris 198
    Taylor, Frederick Winslow 130, 173
    Taylorism 130
    Teeton’s drapers, Hanley 117
    textile workers 16, 34, 43, 49, 50, 94, 120, 155, 159, 228
    Thatcher, Margaret 230–2, 233
    theatre 87–9, 90, 119, 142, 159
    They Also Serve
(documentary) 184–5
    Thompson, Alice 198
    Thompson, Mrs Gilchrist 95
    tie-ins 171
    Times, The
44, 45, 141, 157, 179, 181
    Top Gear 210
    trade boards 114–15
    trade unions 93, 95, 98–103, 106, 108, 110, 111, 112, 114, 115–18, 120, 121, 125, 145, 152, 156–9, 218, 220, 221, 224
    Traders’ Defence League 105
    Trades Union Congress (TUC) 102, 221
    Tradesman and Shopkeeper
105
    Trollope, Anthony 66, 85
    Tuffin, Sally 212
    Turner, Louisa 90
    Twenty Club 127
    21 Shop 212, 213
    Twiggy (Lesley Hornby) 213
    unemployment 56, 90, 155, 160, 162, 168, 173, 215–16
    Union of Shop, Distributive and Allied Workers (USDAW) 218, 221
    United Shop Assistants Union of London 99
    universities 49, 107, 124, 146, 162, 214,