arrive after Christmas, in January, when Christmas is forgotten. Void.
We were very crowded today and I got a kick out of completing the transaction, handing the customer a receipt, and saying, “Your photos will be mailed on August tenth.”
August is much funnier than January. I just love to see that look on someone’s face, the mouth a perfect O.
This was my last day of work. We had been told that Christmas Eve is a slow day, but this was the day a week of training was meant to prepare us for. It was a day of nonstop action, a day when the managers spent a great deal of time with their walkie-talkies.
I witnessed a fistfight between two mothers and watched while a woman experienced a severe, crowd-related anxiety attack: falling to the floor and groping for breath, her arms moving as though she were fighting off bats. A Long Island father called Santa a faggot because he couldn’t take the time to recite “The Night Before Christmas” to his child. Parents in long lines left disposable diapers at the door to Santa’s house. It was the rowdiest crowd I have ever seen, and we were short on elves, many of whom simply did not show up or called in sick. As a result we had our lunch hours cut in half and had to go without our afternoon breaks. Many elves complained bitterly, but the rest of us found ourselves in the moment we had all been waiting for. It was us against them. It was time to be a trouper, and I surrendered completely. My Santa and I had them on the lap, off the lap in forty-five seconds flat. We were an efficient machine surrounded by chaos. Quitting time came and went for the both of us and we paid it no mind. My plane was due to leave at eight o’clock, and I stayed until the last moment, figuring the time it would take to get to the airport. It was with reservation that I reported to the manager, telling her I had to leave. She was at a cash register, screaming at a customer. She was, in fact, calling this customer a bitch. I touched her arm and said, “I have to go now.” She laid her hand on my shoulder, squeezed it gently, and continued her conversation, saying, “Don’t tell the store president I called you a bitch. Tell him I called you a fucking bitch, because that’s exactly what you are. Now get out of my sight before I do something we both regret.”
Daniela Fischerova, Neil Bermel