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Mother Teresa.
    â€œI know that no matter what I did—if I did nothing, if I spent my entire day totally disengaged from what was going on around me—I’d be criticized for that,” Hillary complained. “I mean, it’s a no-win deal, no matter what I do, or try to do.”
    Two years later, in 1995, Hillary’s press secretary, Lisa Caputo, presented several ideas to make Hillary more appealing, includinga guest shot on a popular television sitcom. “ Home Improvement is the most popular television show on the air,” Caputo wrote. “They are willing to do a show on women, children and [family] issues or a show on whatever issues Hillary would like.The outreach would be enormous and it would present Hillary in a very likeable light I believe.”
    A year after that, in 1996, when Hillary’s polling numbers tanked and she was at the nadir of her term as first lady, she hired Michael Sheehan, Washington’s top media-training guru. Sheehan was tasked with helping Hillary with an image makeover and with prepping her for the tour of her upcoming book, It Takes a Village.
    On Thanksgiving Day of that same year, Hillary phoned Diane Blair, a professor of political science at the University of Arkansas and one of Hillary’s closest friends. The two women spoke for nearly an hour. Later, Blair wrote an account in her diary of Hillary’s self-pitying rant:
    â€œI’m a proud woman.” “I’m not stupid; I know I should do more to suck up to the press, I know it confuses people when I change my hairdos, I know I should pretend not to have any opinions—but I’m just not going to. I’m used to winning and I intend to win on my own terms.” “I know how to compromise, I have compromised, I gave up my name, got contact lenses, but I’m not going to try to pretend to be somebody that I’m not.” I’m a complex person and they’re just going to have to live with that.
    In 1999, Hillary’s staff sent her a memo urging her to be “real.”
    In 2000, Hillary turned again to the media-training expert Michael Sheehan. This time he tried to work his magic during her race for the U.S. Senate seat from New York being vacated by Daniel Patrick Moynihan. But Liz Moynihan, the senator’s formidable wife, who managed all of his political campaigns, was less than impressed with Hillary’s latest makeover.
    â€œShe’s duplicitous,” Liz told the author of this book. “She would say or do anything that would forward her ambitions. She can look you straight in the eye and lie, and sort of not know she’s lying. Lying isn’t a sufficient word; it’s distortion—distorting the truth to fit the case.”
    Liz Moynihan wasn’t alone in calling Hillary a fabulist who concocted dishonest stories. The New York media had a field day when Senate candidate Hillary, who hailed from Chicago and had always rooted for the Chicago Cubs, donned a Yankee baseball cap and declared in a Today show interview with Katie Couric: “The fact is, I’ve always been a Yankees fan.”
    Members of the New York press corps weren’t the only ones who were on to Hillary.Female participants in the campaign’s focus-group sessions described Hillary as “cunning,” “pushy,” and “cold.” Complained one woman: “We really don’t know who Hillary Clinton is.”
    Her eight years as a senator only served to solidify Hillary’s reputation as a shameless hypocrite. With her eye firmly fixed on the White House, she put aside her left-wing convictions and demonstrated a newfound flair for bipartisanship.By her thirdyear in the Senate, she had already sponsored bills with more than thirty-six Republicans.
    To avoid being branded a liberal, she Vaselined her image to the point where the old left-wing Hillary was almost unrecognizable. She cosponsored a bill to criminalize flag