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again, I heard Gran say in my head. But when they are all bad days, with no pleasant ones, then it’s time to reconsider things.
    I moved on to Mr. and Mrs. Chen’s room a few doors down. Cheryl was just about to enter.
    “I was going to take the dirty sheets downstairs for you, as a favor,” she said.
    “That’s quite all right, I’ve got it,” I replied, pushing past her with my trolley. “But thank you for your kindness.” I buzzed through, allowing the door to shut abruptly on her scowling face.
    On the pillow in the Chens’ bedroom was a crisp twenty-dollar bill. For me. An acknowledgment of my work, of my existence, of my need.
    “That’s kindness, Cheryl,” I said out loud as I folded the twenty and tucked it into my pocket. As I cleaned, I fantasized about all the things I would do—spray bleach in her face, strangle her with a bathrobe tie, push her off the balcony—if ever I caught Cheryl red-handed, stealing tips from one of my rooms.

I hear footsteps coming down the hallway toward Mr. Snow’s office, where I remain obediently seated in one of Mr. Snow’s squeaky maroon high-backed leather chairs. I don’t know how long I’ve been here—it feels like more than one hundred and twenty minutes—and while I’ve tried my best to distract myself with thoughts and recollections, my nerves are increasingly frayed. Mr. Snow steps in. “Molly, thank you for waiting. You’ve been very patient.”
    It’s only then that I realize there is someone behind him, a figure in dark blue. The figure steps forward. It’s a police officer, a female. She’s large, imposing, with broad athletic shoulders. There’s something about her eyes that I do not like. I’m used to people looking past me, around me, but this officer, she looks right at me—dare I say through me?—in a deeply unsettling manner. The teacup in my hand is stone cold. My hands are cold too.
    “Molly, this is Detective Stark. Detective, this is Molly Gray. She’s the one who found Mr. Black.”
    I’m not sure what the protocol is for greeting a detective. I’ve received training from Mr. Snow on how to greet businessmen, heads of state, and Instagram stars, but never did he mention what to do in the case ofdetectives. I must resort to my own ingenuity and my memories of Columbo .
    I stand, then realize the teacup is still in my hand. I shuffle over to Mr. Snow’s mahogany desk, where I’m about to place it down, but there is no coaster. I spot the coasters on the other side of the room on a shelf filled with sumptuous, leather-bound volumes that would be laborious to clean but also quite satisfying. I take one coaster, return to Mr. Snow’s desk, place it down, square it to the desk’s corner, and then set my rose-ornamented cup upon it, careful not to spill so much as a drop of the cold tea.
    “There,” I say. Then I approach the detective and meet her discerning eye. “Detective,” I say, just as they do on television. I perform a somewhat curtsy by placing one foot behind the other and nodding my head curtly.
    The detective glances at Mr. Snow then back at me.
    “What an awful day for you,” the detective says. Her voice is not without warmth, I don’t think.
    “Oh, it wasn’t all awful,” I say. “I’ve just been running through it in my mind. It was actually mostly pleasant, until approximately three o’clock.”
    The detective looks at Mr. Snow again.
    “Shock,” he says. “She’s in shock.”
    Perhaps Mr. Snow is correct. The next thought I have suddenly seems most urgent to articulate out loud. “Mr. Snow, thank you so much for the cup of tea and the lovely shortbread biscuit. Did you bring them? Or did someone else? I truly enjoyed both. May I ask, what brand is the shortbread?”
    Mr. Snow clears his throat. Then he says, “Those are made in our own kitchens, Molly. I would be happy to bring you more another time. But right now, it’s important to discuss something else. Right now, Detective Stark has a