much more.
The Net never slept. It was always awake—and always listening.
It recorded, analyzed, and transmitted.
It translated and interpreted.
There were some who believed it might even be able to think.
The Net was the heart, if not the soul, of the NSA.
Claire strode over to Gilbert, the technician who had brought her the intercept of—she was sure—Paul Russo being killed. Gilbert had tubular arms, straw-in-the-manger dirty-blond hair spiking up from his head, and nails chewed to the bloody quick. He was addicted to caffeine and sugar and, even sitting, was in constant motion—fingers tapping, right knee bouncing, nose twitching. Because his eyes were now closed and he was absorbed completely in whatever he was listening to, Claire used a polished fingernail to tap on one of the headset earpieces, causing a burst of noise to explode in the technician’s ear. She preferred to touch the headset rather than him.
“Fuck!” Gilbert said, ripping his headset off and spinning around to confront his tormentor. Then seeing it was Claire and not the man he shared the cubicle with, he sat up a bit straighter and said, “Oh, it’s you. Look, I’m still working on that software problem, but I haven’t found—”
“I want you to get into the Bureau’s system and get me the autopsy report on Paul Russo. I also want you to get me every record you can find on Russo himself: tax returns, employment records, scholastic history, credit reports, et cetera, et cetera. I want you to do the same thing for an FBI agent named David Hopper.”
“Okay,” Gilbert said.
Okay . That’s all.
That Claire had just asked him to invade several federal, state, and private record-keeping systems, including the Federal Bureau of Investigation’s heavily protected computer network—to obtain information on two American citizens—didn’t faze Gilbert at all.
He’d done it before.
Claire summoned an agent to her office.
Claire’s technicians manned the machines and, in general, matched all the nerdy stereotypes: fingers grafted to keyboards and the social skills of bright, obnoxious twelve-years-olds, more comfortable in online chat rooms than at office parties.
Claire’s agents—many of whom were women—did the fieldwork Claire and Dillon needed done and, like her technicians, they shared certain common characteristics: they had the intelligence to understand the high-tech gear used by the NSA but they were also cocky and aggressive and physical. And they carried weapons. They rarely got to fire their weapons—but they all wanted to.
This particular agent was dark-haired, slim, and wiry and was dressed in jeans and a black T-shirt that hugged his body. One advantage to being an agent was that the dress code was flexible. That is, what the agents wore to the office was irrelevant, but there were certain standards regarding appearance. The first of those was that the ideal agent was blessed with a face that no one would remember: no albinos, Jimmy Durante hooters, or tattoos of writhing snakes encircling their necks. The other requirements were short hair—bald was acceptable—no facial hair, and no glasses, contacts only. The reason for these requirements was Claire’s agents had to be able to change their appearance often and rapidly and it was best—when required to don wigs or mustaches or any other type of disguise—to start with a relatively blank canvas.
The other thing about agents—and she often had to remind Dillon of this when he wanted to fire one—was that they were expensive. Not their salaries but their training. They had to know how to break into buildings with sophisticated alarm systems; how to follow a subject and not be seen; how to plant listening devices that would not be detected. The agents didn’t have to know how the listening devices worked—that was knowledge only the technicians were given—but they did have to know enough to install the gizmos.
Yes, agents were expensive and